Privacy Policy
Last Updated: August 15, 2026
1. Introduction
Miracles Studio Bots ("we," "our," or "us") provides a dual-platform bot ecosystem connecting Discord and Telegram. This Privacy Policy details how our software applications collect, process, and retain data for users interacting with the bots, support tickets, and clipping campaigns.
By inviting our bots to your servers, joining support sessions, or registering as a clipper, you consent to the data practices described herein.
2. Information Collected
Our bots collect and store information required strictly to execute their advertised tasks:
We collect unique user IDs (e.g. Telegram User ID, Discord Member ID), usernames, and display names to handle commands, permissions checks, and identify assigned staff.
When starting a support session, the intake wizard stores information you input (name, company, request details, budget, deadline) and any document or image files uploaded. We log conversation message timestamps to execute the relay system.
Clipping accounts store linked social usernames (TikTok, X, Reels, YouTube), verification codes, submitted video links, verified view metrics, pending wallet balances, and payout configuration details (PayPal handle, USDT or USDC addresses).
3. How Data is Used
All stored variables are utilized strictly for core functionalities:
- Synchronizing support sessions between Telegram clients and Discord staff.
- Verifying social media account ownership via bi-directional description scans.
- Evaluating video analytics (views count) to calculate USD rewards and compile leaderboards.
- Restricting VC player functions to members in the same Voice Channel.
4. Data Retention & Security
We host collections on secure MongoDB instances. Support ticket messages are stored in database records for historical review and audit logs. General moderation infractions and warnings are retained until manually cleared by server admins.
All sensitive tokens (like Bot secrets and payment addresses) are locked behind isolated server environment configurations.
5. Data Sharing
We do not sell, rent, or trade your data to marketing third parties. Data sharing is limited to:
- Platform Relays: Messages and files sent inside support chats are pushed to Discord Webhooks and the Telegram Bot API to perform the relay.
- Third-Party Integrations: View metrics on video submissions are parsed via public platform checkers.
6. Your Rights & Deletion Requests
Users have complete control over their recorded metrics:
- Clippers can unlink social channels using
/clipper removeaccountor remove submissions with/removevideo [url]. - Clients can request complete deletion of closed support histories or wallet accounts by contacting
support@miracles.studioor opening an admin ticket.